To the left is a series of documents that explain how to use the various pages and features within EthOS. You can refer to these documents if you are unsure how certain functionality works.
Currently, you can set up an EthOS project in multiple ways. You are viewing the help center for
Video Surveys
In a Video Survey, participants must complete the survey using a laptop, desktop, or mobile browser. It is important to note that the EthOS smartphone application will not be utilized for this project.
The platform is best viewed using Google Chrome. The back end is for all communication with participants in a project. To see the participant experience, you will need two emails for the project (One as a moderator and one as a participant). Typically, companies use their work email address for the back end and a free email, such as Gmail, Yahoo, Hotmail, etc., to view the participant experience.
All customers receive free technical support via email at support@ethosapp.com (09:00 AM – 5:00 PM EST, Monday through Friday).
All projects are stored on our servers for 90 days (after a project is closed) unless you have an active subscription with us. In this case, you will remain on our servers until you delete them (or contact us to delete them).
If you still need assistance after reviewing the help center documentation, please email support@ethosapp.com.