To the left are a series of documents that explain how to use the various pages and features within EthOS. You can refer to these documents if you are unsure how certain functionality works.
Currently, you can set up an EthOS project in multiple ways. You are viewing the help center for a
Interview Upload Project
The Interview Upload Project type is typically only used to upload external videos or IDI’s into this project type. The platform is best viewed using Google Chrome. The back end is for all communication with participants in a project. To see the participant experience, you will need two emails in the project (One as a Moderator and One as a Participant). Typically companies use their work email address for the back end and a free email such as Gmail, Yahoo, Hotmail, etc., to view the participant experience.
All customers receive free technical support via email at support@ethosapp.com (09:00 AM – 5:00 PM EST, Monday through Friday).
All projects are stored on our servers for 90 days (after a project is closed) unless you have an active subscription with us. In this case, you will remain on our servers until you delete them (or contact us to delete them).
If you still need assistance after reviewing the help center documentation, please email support@ethosapp.com.